Australian express & standard shipping

Orders are dispatched within 24 hours once you order on Monday – Friday. For deliveries we use AusPost couriers for express and standard deliveries. Orders will be delivered between 8am – 6pm Monday to Friday. Please ensure that a person is available at your delivery address as a signature may be requested upon delivery. If an authorised person is not able to sign for your delivery the driver will leave a card and the delivery will be returned to the nearest collection centre for you to collect. Please ensure your delivery details are correct as we are unable to re-direct
deliveries once your order has been dispatched.
 
Orders made with our express service must be placed before 4pm AEST Monday – Friday in order to be delivered the following business day (excluding public holidays and weekends.) Please find an estimation chart below of delivery times. As part of these terms and condition you agree we will not be liable for any delay in delivery. 

Australia wide

Please allow an additional 1 to 3 business days for delivery of any orders to Western Australia or outside of a metropolitan area.

SERVICE	ESTIMATED DELIVERY TIME (METRO AREAS)	PRICE RANGE	RATE
Standard Shipping Australia	7-10 Business Days	$0 - $99 $100 - And Up	$10 FREE
Express Shipping Australia	1-2 Business Days	$0 - $99 $100 - $249 $250 - And Up	$12 $15 $20

 

Due to COVID it may take longer in delivery than normal time.

 

International

Please allow an additional 2 to 5 business days for delivery of any orders. 

New Zealand

New Caledonia

Fiji

India

SERVICE	ESTIMATED DELIVERY TIME (METRO AREAS)	PRICE RANGE	RATE
Standard Shipping	7-10 Business Days	$0 - $199 $200 - And Up	$15 FREE
Express Shipping	1-2 Business Days	$0 - $249 $250 - And Up	$25 $30

 

USA / CANADA

UNITED KINGDOM

EUROPE

SERVICE	ESTIMATED DELIVERY TIME (METRO AREAS)	PRICE RANGE	RATE
Standard Shipping	7-10 Business Days	$0 - $299 $300 - And Up	$25 FREE
Express Shipping	1-2 Business Days	$0 - $299 $300 - And Up	$35 $40

 

Lost or damaged goods
 
If your order is lost or damaged in transit, please contact our Customer Care Team within 3 business days after receiving your order so that we may assist you.
 
Late deliveries
 
In estimating your delivery time, please note that delivery times may vary from product to product. Most orders will be dispatched within 24hours during business days of placing an order. We make every attempt to deliver goods within the estimated time frame however, we will not accept any responsibility or liability for any late deliveries.